Accessibility

Hyatt Regency Cancun offers specially designed rooms for physically challenged guests. Our staff is committed to ensuring that we meet and exceed all the requirements of the Americans with Disabilities Act and is trained to accommodate guests with special needs, enabling all guests to have an enjoyable and safe stay.

In addition to our standard amenities, we provide:

  • Wheelchairs available on request from the concierge
  • Audible smoke detectors
  • Wheelchair-accessible elevators and doors, and all public areas
  • Two specially adapted rooms
  • Rooms located near elevators
  • Phones available next to the bed
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Blvd. Kukulcan km 8.5, Quintana Roo, Cancun, Mexico, 77500